FAQS

by jcug5

How do I book a ride?

Download the e-Velo App from Google Play Store → Register → Enter destination → Request ride.

How much does a ride cost?

Fares are calculated by distance & time, displayed before booking. No surge pricing — transparent always!

Can I pay cash?

No — n-app wallet payment accepted.

Is it safe?

All drivers are vetted, vehicles tracked live, trip details shared for safety.

What areas do you cover?

Launching in Owerri & all Local Government Areas of Imo State, expanding to other states soon.

When do I own the vehicle?

After completing all 60 months of payments — ownership transferred fully to you.

What if I miss a payment?

Contact us immediately — we’ll work with you. Consistent defaults may result in vehicle recovery per agreement terms.

Who pays for maintenance & charging?

Driver covers daily charging & routine maintenance. ZRC provides discounted solar charging at our hubs.

Can I drive outside Imo State?

Not yet

What is e-Velo?

Nigeria’s first fully electric hail & ride service — zero emissions, affordable fares, driver ownership model.

How do I partner with ZRC Energy?

Email us at partners@zrcenergy.com — we welcome investors, fleet owners, and government collaboration.